As a legal obligation, we are required to ask you to identify yourself every 90 days. This means that a timer of 90 days starts its countdown as soon as you’ve added your bank account. This timer of 90 days applies to every bank account you add in Cake. ⏲

We’re sure we could give our Cake users a better experience if this was only needed once, at the beginning. We are trying to convince the banks to be more flexible about this. 🙏

To check the number of days remaining for each of your bank accounts, go to the control center in Cake (the Cake menu icon in the upper right-hand corner). Tap on "Bank accounts" and select the account you want to check. When you tap on your account, you will see in the header your account number and the number of days left before you have to reconnect your account. 📅

You don't need to wait until you are required to reconnect your account. You can reconnect your bank account at any time and the timer of 90 days will start again from that moment on.

💡 Blog article: This is how you keep your bank account linked to Cake

Did this answer your question?