In some cases, our team might ask you to provide them with a screenshot containing the details of a transaction. 📄

The underlying details of a specific transaction can be found at the bottom of the transaction screen, in a "Transaction details" card. 🔎

Expand this card and then you should be able to take a screenshot with the complete details of a transaction. 📸

You can send this screenshot to 📧 * We currently do not support the upload of screenshots in our support tool (yet).

💡 Tip (from Cake)

If your Android smartphone informs you that you are not allowed to take screenshots in Cake, you have to turn of "Screen overlay protection".

This option can be found in "Settings", under the "Security" section.
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