You can’t contact us via old-fashioned communication systems such as e-mail, post, fax, carrier pigeon, telegrams, smoke signals... ⛔ Contact us using the "Chat with us" function in the Cake app (the "Settings" screen, under "Support & ideas").💬
Our app is the safest, most secure way for us to communicate. 🔐 For this reason, we only answer questions via the app. You can still mail us a nice postcard from your holiday destination, but we expect any other business to go through the app.
On occasion, we may respond to tweets or comments on other social media, but we don’t guarantee that we always will. 😲